What information is collected & processed?

Ray Fisher Home Access , may collect and process personal and non-personal information from you when you register on the site, place orders, submit requests for estimates, submit requests for prices, subscribe to newsletters, respond to surveys, interact with internal and external links, or fill out forms. Personal information is data that can be used to uniquely identify or contact a single person. Non-personal information is data in a form that does not permit direct association with any specific individual.

Additionally, Ray Fisher Home Access compiles and maintains its own customer database.

What categories of personal information are collected and processed?

We may collect and process the following categories of personal information:

1. Identifiers such as your real name, alias, email address, postal address, phone number, credit card number, IP address, and similar identifiers
2. Select Information in Customer Records including name, address, telephone number, education, employment history, bank account number, credit card number, debit card number, etc.
3. Commercial Information such as records of products or services purchased, obtained, or considered, or other consuming histories and tendencies
4. Internet or Electronic Network Activity including but not limited to browsing history, search history, and information regarding a consumer’s interaction with the Internet website, application, or advertisement
5. Geolocation Data
6. Professional or Employment-Related Information
7. Education Information
8. Inferences made from any of the above categories to create a profile reflecting a consumer’s preferences, predispositions, behavior, abilities, etc.

For what purposes may your information be used?

• To respond to requests for estimates and prices
• To answer inquiries regarding services, products, or other information requests
• To improve the website based on the information and feedback received from you
• To improve customer service by more effectively responding to your customer service requests and support needs
• To post public reviews and testimonials you submit
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails, which will include an option to opt-out anytime by updating your preferences

The email address that you provide for any forms on the website may be used to send information and updates pertaining to your specific request, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we collect information?

 obtain personal information from the following sources:

• Directly from you through the information you enter on our website forms or disclose through an email
• Indirectly through cookies, tracking scripts, web analytics data, interactions with our advertisers, and third-party applications running on our website such as web-based messengers